Privacy Policy

Effective Date: September 14, 2026
Last Updated: September 14, 2026

Abril Acupuncture Wellness (“Abril Acupuncture Wellness,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit abrilacupuncturewellness.com, contact us, or use features available through our website.

By using this website, you acknowledge the practices described in this Privacy Policy.

1. Scope of This Policy

This Privacy Policy applies to information collected through abrilacupuncturewellness.com and website-related communications.

It does not replace any separate Notice of Privacy Practices that may apply to protected health information maintained as part of your patient record. If a separate Notice of Privacy Practices applies, that notice governs how protected health information is used and disclosed.

2. Information We Collect

Information You Provide

We may collect information you voluntarily provide when you:

Submit a contact or appointment-request form
Ask a question about our services
Call, email, or otherwise communicate with us
Request information or follow-up
Schedule an appointment through a third-party booking service

This information may include:

Your name
Email address
Telephone number
Service of interest
Preferred contact method
Appointment preferences
The contents of your message
Other information you voluntarily provide

Please do not submit sensitive medical information, detailed health histories, diagnoses, Social Security numbers, payment-card information, or emergency information through the general website contact form.

The website contact form is intended for general questions and appointment requests. It is not an emergency service or a substitute for direct medical care.

Appointment-Booking Information

Online appointment scheduling may be provided through TCMSuite or another third-party booking platform. When you use an external booking service, the information you submit is processed according to that provider’s own terms and privacy practices.

We may receive information necessary to respond to your appointment request and manage your scheduled visit.

Information Collected Automatically

When you visit the website, our hosting, security, and technical service providers may automatically collect limited information such as:

Internet Protocol address
Browser and device type
Operating system
Pages visited
Referring website
Date and time of access
General geographic region
Website errors and security events

This information may be collected through server logs, cookies, and similar technologies. We use it to operate, protect, troubleshoot, and improve the website.

3. Cookies and Similar Technologies

Cookies are small files stored on your device that help websites function and remember certain information.

Our website may use:

Essential cookies: Required for website operation, security, accessibility, forms, and basic functionality.
Preference cookies: Used to remember settings or choices.
Analytics cookies: If enabled, used to understand website traffic and how visitors interact with the website.
Marketing cookies: If enabled, used to measure advertising performance or provide more relevant advertising.

You can restrict or delete cookies through your browser settings. Disabling essential cookies may affect how some parts of the website function.

If the website presents a cookie-preference tool, the selections offered through that tool are intended to control the corresponding optional technologies. We will periodically review the website’s tracking tools and update this policy when our practices materially change.

4. How We Use Information

We may use information collected through the website to:

Respond to questions and appointment requests
Contact you using your selected contact method
Provide information about our services
Schedule, confirm, or manage appointments
Operate and maintain the website
Improve website content and visitor experience
Protect against spam, fraud, misuse, and security threats
Diagnose technical problems
Maintain appropriate business and communication records
Comply with legal and regulatory obligations
Enforce our policies and protect our rights

We will not use information submitted through a general inquiry for purposes materially unrelated to the reason it was provided without an appropriate basis or permission.

5. How We Share Information

We may share limited information with service providers that help us operate the practice and website, including providers of:

Website hosting and maintenance
Contact forms and email delivery
Appointment scheduling
Telephone and communication services
Website security and spam prevention
Data storage and backups
Technical support
Analytics, if enabled

These providers may access information only as necessary to perform services for us and are subject to their own contractual and legal obligations.

We may also disclose information:

When required by law, subpoena, court order, or legal process
To protect the rights, safety, and property of our patients, visitors, practice, or others
To investigate fraud, misuse, or security concerns
In connection with a business restructuring, transfer, merger, or sale
With your direction or consent

We do not sell personal information for money.

6. Health and Medical Information

General website communications are not intended for transmitting confidential medical information. Please call the office if you need to discuss private medical or treatment-related information.

If you become a patient, health information collected and maintained as part of your patient record may be subject to additional privacy protections and a separate Notice of Privacy Practices.

Submitting an inquiry through this website does not establish a practitioner-patient relationship. A practitioner-patient relationship is established only after appropriate intake, evaluation, and acceptance by the practice.

Do not use the website to report a medical emergency. If you are experiencing an emergency, call 911 or seek immediate medical attention.

7. Email and Text Communications

If you provide an email address or telephone number, we may use it to respond to your inquiry, discuss scheduling, or provide requested information.

Email and standard text messages may not always be completely secure. Please avoid sending sensitive medical information through ordinary email or text messaging.

Message and data rates may apply to text messages. You may ask us to stop nonessential text or email communications at any time. Appointment-related or legally required communications may still be sent when appropriate.

8. Data Retention

We retain personal information only for as long as reasonably necessary to:

Respond to your request
Manage appointments and communications
Fulfill the purposes described in this policy
Maintain legitimate business records
Comply with legal, professional, accounting, or regulatory obligations
Resolve disputes and enforce agreements

Retention periods may vary based on the type of information and the reason it was collected.

9. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, alteration, disclosure, or destruction.

However, no website, email system, internet transmission, or data-storage method can be guaranteed to be completely secure. You provide information through the website at your own discretion.

10. Your Privacy Choices

Depending on where you live and subject to applicable law, you may have the right to request that we:

Confirm whether we maintain personal information about you
Provide access to certain personal information
Correct inaccurate information
Delete certain information
Explain how information has been used or disclosed
Stop certain optional communications
Withdraw consent where processing is based on consent

Some requests may be limited by legal, professional, security, recordkeeping, or identity-verification requirements.

To submit a privacy request, contact us using the information below. We may need to verify your identity before completing the request.

11. Third-Party Websites and Services

Our website may contain links to third-party websites, social-media platforms, maps, booking systems, or other services that we do not control.

This Privacy Policy does not govern third-party websites or services. We encourage you to review their privacy policies before providing information.

The inclusion of a link does not mean that we control or accept responsibility for the third party’s privacy or security practices.

12. Children’s Privacy

This website is intended for a general audience and is not directed to children under 13.

We do not knowingly collect personal information directly from children under 13 through the website without authorization from a parent or legal guardian. If you believe a child has submitted personal information without appropriate authorization, please contact us so we can review and address the matter.

13. Do Not Track and Browser Signals

Some browsers transmit “Do Not Track” or similar privacy signals. Because there is not one universally accepted standard for responding to every signal, the website may not respond to all such signals.

You can manage cookies and other website data through your browser settings and any cookie-preference tools presented on the website.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our website, services, technology, or legal obligations.

When changes are made, the updated policy will be posted on this page with a revised “Last Updated” date. Material changes may also be communicated through an additional notice when appropriate.

15. Contact Us

If you have questions about this Privacy Policy or would like to submit a privacy-related request, contact:

Abril Acupuncture Wellness
176 N Village Avenue, Suite 2B
Rockville Centre, NY 11570

Phone: 516-402-9702
Email: abrilacupuncture@gmail.com
Website: abrilacupuncturewellness.com